Shared Mailbox Generator
Define shared mailboxes with delegates and permissions.
Add mailboxHow it works
Plan mailbox
Set name and email address.
Assign delegates
Who may access, and with which permission.
Export
Download as a planning document.
Benefits
Good to know about this tool
Plans shared mailboxes with delegates and their respective access permission as a preparation document.
Because shared mailboxes (e.g. info@, support@) often grow without clear delegation planning and become hard to track.
- Plan a central info@ mailbox with multiple delegates
- Set up a support mailbox with full access for a team
- Create an overview of all shared mailboxes for an audit
- Grant Full Access sparingly — "Send As" is often enough
- Shared mailboxes don't need their own license up to a certain size
- Regularly review the delegate list against actual responsibilities
Frequently Asked Questions
Does a shared mailbox need a license?
Up to a certain storage limit (currently 50 GB) no separate license is needed — larger mailboxes require a license.
Is my data stored anywhere?
No, everything stays in the browser and is only downloaded as a file on export.
The information, templates, scripts, calculations and recommendations provided are intended for educational and assistance purposes only. Always review and test any generated result before production use. IT Smart Service accepts no liability for misuse, data loss, outages, security incidents, or legal, financial or technical damages arising from incorrect or improper use. Responsibility for validation, testing and deployment decisions rests with the user.
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